Frequently Asked Questions
Discover everything you need to know about shopping at the Porsche Online Store.
What is the standard shipping time for Porsche lifestyle collections?
Standard shipping typically takes 3-5 business days within the continental United States. International shipping times vary by location and are calculated at checkout.
How do I determine the correct size for Porsche driver's apparel?
Each product page features a detailed size guide. Our apparel generally follows European sizing, which may run smaller than standard US sizes; we recommend measuring a similar garment you own for comparison.
What is your return policy for fashion items?
You may return unworn, unwashed items with original tags attached within 30 days of delivery for a full refund. Please note that custom-made or personalized items are final sale.
Are your leather goods made from the same materials as Porsche car interiors?
Many of our Heritage and Lifestyle leather products utilize the same high-grade, authentic Nappa leather found in our vehicle interiors to ensure premium quality and durability.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
How can I track the status of my order?
Once your order is dispatched, you will receive a shipping confirmation email containing a tracking link. You can also monitor your status by logging into your Porsche account.